Who should I contact for a privacy request?

Use live chat from 10:00 to 02:00 WIB, email privacy@beta78.bet, or submit Account > Help > Privacy Request. Include your account email and the exact request you want handled.

Reference

Privacy Policy for Your beta78 Account

Dragon Tiger, Garuda Gems and Rocket Crash sit behind one account, and this Privacy Policy explains what we collect when you open it, pay with DANA, OVO, GoPay…

DANA payment recordsCookie choices10:00-02:00 WIB supportAccount > SecurityIndonesia data requests

Explore The Lobby Read FAQ

How Our Policy Covers Your Data

beta78 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account data is used to run the wallet, keep the lobby available, answer support requests and check activity that does not match normal account use. We collect details you enter, such as name, phone number and email, plus payment references when DANA, OVO, GoPay or

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QRIS is selected in the wallet. We also record device type, browser, IP address, cookie choices and login time so the same account can be recognised on mobile web and tablet. Access depends on local law, and our Privacy Policy applies only to how we handle
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your data through beta78.bet, account pages, payment screens and support channels. We keep records only for account operation, legal handling, dispute checks and security needs.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Your Privacy Rights

10:00-02:00 WIB support gives you a direct route for privacy requests instead of leaving you to guess which form to use.

Live chat privacy help Use live chat between 10:00 and 02:00 WIB when you need a fast answer about cookies, login records or wallet data. We confirm your account email before discussing any personal details.

Email data requests Send privacy requests to [email protected] with your account email, phone number and the exact change you want. We reply with the next verification step before we edit or release data.

Account privacy form Open Account > Help > Privacy Request when you are logged in. That path attaches your account ID, current device session and request type, which helps us match your message safely.

DATA PRACTICE

Data Care Across Wallet and Lobby

Privacy work is handled inside the same account flow you use for wallet checks, game access and support.

Data you give us

When you open an account, we collect the details you type, such as name, phone number, email and password. We use them for login, account recovery, support matching and privacy request checks.

Payment record handling

For DANA, OVO, GoPay and QRIS, we store wallet channel, transaction reference, amount, status and time. We do not ask for wallet passwords, and support will not request them in chat.

Cookies on your device

Cookies help keep your session active, remember language preference and flag unusual login behaviour. You can clear them in your browser, but a fresh login may be needed afterward.

Account security checks

Use Account > Security to check active sessions, change your password and confirm recent login times. If a device looks unfamiliar, contact us before adding funds or requesting withdrawals.

Record retention

We keep account, payment and support records for operation, dispute handling and legal needs. When a record is no longer needed, we remove it or reduce it so it no longer identifies you.

Correction and deletion

You can ask us to correct profile data, export account records, or delete data where local law permits. We verify the request through login, email or wallet reference before any action.

Privacy Questions Before You Open Account

These answers focus on how the Privacy Policy works when you create an account, use local wallets, switch devices, or contact support. We keep the wording practical so you can decide what to share before entering the lobby. For any request tied to your own account, use live chat, [email protected], or the logged-in privacy form.

We collect the details you enter, such as name, phone number, email and password, plus device and login records. These help us create your account, recover access and answer privacy requests.

We use your phone number for account recovery and support matching. Wallet names help us compare DANA, OVO, GoPay or QRIS records with your account before payment issues or withdrawal checks are handled.

We share payment records only when needed to process transactions, handle disputes, meet legal requests, or secure the account. We do not sell wallet details or ask you for wallet passwords.

Yes, contact us through live chat, email, or Account > Help > Privacy Request. We may ask for a fresh login, email confirmation or payment reference before correcting name, phone or email data.

Cookies keep your session active, remember settings and help detect unusual logins. If you clear cookies, the lobby may ask you to log in again and confirm your account details.

We keep those records for account operation, dispute handling, security checks and legal needs. When the reason for keeping them ends, we remove the record or reduce data that identifies you.

Use live chat from 10:00 to 02:00 WIB, email [email protected], or submit Account > Help > Privacy Request. Include your account email and the exact request you want handled.

Privacy Policy for Your beta78 Account

Ask Us About Your Privacy Rights

Data Care Across Wallet and Lobby

Data you give us

Payment record handling

Cookies on your device

Account security checks

Record retention

Correction and deletion

Privacy Questions Before You Open Account

01 What data do you collect when I open an account?

02 Why do you need my phone number and wallet name?

03 Do you share my DANA, OVO, GoPay or QRIS data?

04 Can I change wrong account data later?

05 How do cookies work on my mobile browser?

06 How long do you keep wallet and ID check records?

07 Who should I contact for a privacy request?

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